Date posted: 14 Jul 2022

Chelton are recruiting for an 2nd Line IT Support Engineer to join our in-house IT team, to provide second line IT support across the business. As this role is customer facing, we are ideally looking for a personable individual with knowledge of the full Microsoft suite who can deliver a high level of desktop support to multiple stakeholders. 

This is a permanent role, based at our Marlow offices in Buckinghamshire, SL7. 

Responsibilities

  • Respond to Service Desk tickets within service delivery timeframes
  • Setup, deploy and support desktop and laptop systems
  • Activate and support mobile devices
  • Configure and support voice/video communication systems
  • Active Directory and Exchange user account management
  • Supporting local business applications
  • Support additional ad-hoc IT projects as required

Skills and Experience

  • Ability to logically and methodically diagnose and troubleshoot software and hardware issues.
  • Good written, oral and interpersonal communication skills
  • Keen attention to detail
  • Flexible and adaptable to change
  • Team-oriented and skilled in working within a collaborative environment.

Benefits

  • Competitive salary
  • Discretionary bonus
  • Private medical insurance
  • 25 days holiday, plus bank holidays, with the opportunity to buy and sell leave
  • Pension contribution matched up to 8%
  • Employee Assistance Programme
  • Flexible benefits scheme


About Chelton

Chelton is a global leader in the design, development, manufacture and support of advanced aerospace and defence systems for platforms operating in the air, on land and at sea. With a portfolio spanning Antennas, Avionics and Land, we’ve been securing success in demanding environments since 1947 – one of the longest tenures in the aerospace and defence industry.

From aerospace and defence communications through to navigation and electronic warfare, everything we do is driven by the people behind the products. Our top-level talent combines ground breaking technical capabilities with a matched drive and persistence to offer our customers a competitive edge with exciting new technology.

If you’re looking to leave your mark on the world, why not choose the exhilarating world of aerospace and defence and better yet, join Chelton for your chance to innovate, create and excite.