Date posted: 12 Nov 2021

We are looking for a Service Support Engineer to join our team. 

As a Service Support Engineer you will deliver sales support service to customers and end users of Chelton's products and systems. These include military vehicle intercom systems, counter-IED detection systems and airborne communications equipment. You will also work on determining where our world class communication systems can be fitted to military vehicles as well as supporting the safe operation of our anti mining equipment, which helps communities across the globe make their land safe. 

You will be responsible for investigating customer problems, co-ordinating resources to assist resolution and feedback on issues identified. This is an exciting opportunity for an individual from a military background with familiarity of military communication systems to work for us. Whilst we appreciate you might not have all the technical knowledge and experience, if you are an expert problem solver, we will provide you with the necessary training and knowledge to ensure you succeed in this role. 

Key Responsibilities

  • Provide technical support to customer base.
  • Build and maintain close relationships with key customers.
  • Support the survey, integration, installation and commissioning of new communications equipment within military vehicles
  • Maintain operational knowledge of product base.

Person Specification

  • Practical skills in electronics.
  • Familiarity with digital and analogue communications systems.
  • An expert problem solver.
  • Ability to communicate technical information.

Whilst not essential, it would be advantageous if you had

  • An understanding of military communications
  • Knowledge of military vehicle electrical systems
  • Knowledge of basic RF and data communication systems 

Benefits

  • Competitive salary
  • Bonus
  • 25 days holiday, plus bank holidays, with the opportunity to buy and sell leave
  • Flexible benefits scheme including private medical insurance and cycle to work scheme
  • Pension contribution matched up to 8%
  • Employee Assistance Programme 

This role will be based at our headquarters in Marlow.

About Chelton

Aerospace and defence equipment wouldn’t be able to operate if it wasn’t for avionic manufacturers like Chelton. We pride ourselves on working with customers and being attuned to industry trends to expand the possibilities of aerospace and defence and give our customers a helping hand in achieving mission success. Working in challenging environments, producing failsafe technology with smart thinking – it’s just what we do. But we couldn’t do it without the Chelton A-team.

Securing success in some of the world’s most demanding environments isn’t just down to Chelton’s failsafe, pioneering technology. From aerospace and defence communications through to navigation and electronic warfare, it’s all driven by the people behind it.

No two days are ever the same at Chelton, you’ll constantly be faced with new challenges to overcome. From the very beginning, you will be able to take full ownership and accountability to see products through to success. After all, where would we be if it wasn’t for the people behind the products?

If you’re looking to leave your mark on the world, why not choose the exhilarating world of aerospace and defence and better yet, join Chelton for your chance to innovate, create and excite.